Duane Murray

Duane Murray has worked directly for me at Network Computing Devices, Inc. for the last five years of his six and one half years with the company. He has functioned as the Manager of IS/IT for the Beaverton site and as the application system manager for the Remedy system for all of NCD. I am writing this letter to highly recommend him as an employee with your organization. Duane is a conscientious, highly-skilled professional, technician, and administrator for NCD and has made significant contributions to the growth and development of the IS/IT organization both within Beaverton and throughout the company. When he is called upon, he will do whatever it takes to assure that the tasks he and his organization are assigned are accomplished when he said they will be accomplished. He meets his commitments. He essentially built an organization from scratch and generated incredible loyalty from those who worked for him. He held them to high standards and generally is able to give them freedom and tools to accomplish what was asked. When tools were not available, Duane is very creative and is able to find alternate solutions with acceptable results.

Duane and I collaborated together on various projects during our time at Network Computing Devices. I, and my department, were a customer of Duane's (a rather demanding customer as I recall) and I can speak very highly of Duane, his commitment and dedication to working with us to develop systems that were instrumental in our being able to deliver World Class Support to NCD customers. Duane's work with us on the phones (AT&T / Lucent) , REMEDY call tracking system and design, of which he was the major architect, and subsequent SUN Server based customer survey system was instrumental in our success. Duane is a consummate IT professional and I would not hesitate to hire or recommend him to any employer looking for someone who cares about his customers, their needs. Duane has a keen eye for integrating multiple vendors products in to a cohesive solution that meets or exceeds his customers needs.

Thank you for your participation on the Pharos Project. Your efforts and support were an important element in making our implementation of SAP HR/Payroll here at Credence a success. The Pharos Project will provide significant improvements in our efficiency, data management, data availability, and ultimately the service we can provide to our customers. It also has established the foundation upon which we will be able to expand capability and accountability across the organization, allowing Human Resources and Payroll Departments to focus less on administrative tasks and more on value-added activities. These improvements were not possible without your contribution. On behalf of Credence Systems and Steering Committee for the Pharos Project, thank you. We sincerely appreciate your participation.

This letter is to commend and thank you on your performance as Systems Administrator at E-Machines. Your performance in your position has consistently exceeded my expectations. Your expertise in systems networking has been a real asset to the company. Each time you have been assigned a task, you have completed it before the deadline and have handled problems on your own. Your problem-solving abilities have greatly aided me in functioning at a higher level. Many problems have been solved before I am even aware of them. Your installation of the network fax software has saved the company a large amount of time and money. The network backup system you have installed has also allowed us to safeguard our data with a minimum of manual labor. Your vision and understanding of the way systems can help a company save money and increase productivity would be a great benefit to any company. Thank you for your consistently open-minded, team-oriented approach to problem solving. Your dedication and hard work are greatly appreciated.

I'd like to express my personal thanks to you for your efforts in keeping Credence on a continued path of excellence. On behalf of the Board of Directors and the Company's Executive Team, thank you for your contributions and we look forward to your continued support.

The shareholders and I would like to thank you for your many efforts and accomplishments over the past months. We are proud of your contributions, but more than that, proud that you gave just a little more each day in the performance of your job. This is where our future success lies.

Duane was one of the few managers I have had who was technically skilled at an advanced level. He was able to grasp the most advanced concepts quickly and completely. He is someone I would gladly work with again.

I am writing to thank you for the assistance you provided to Gene Tupper and me on our pile driving study for the Port of Portland. Our final report is now in review by the Port, and it appears that we have essentially completed the work to its satisfaction. Your efforts to help us establish an automated database, and your development of various analysis routines and codes were key elements of our being able to handle the voluminous field data in an efficient and appropriate manner. You truly made a major contribution to the project. We appreciate your helpfulness and attention to detail.

On behalf of Amazon, we want to congratulate you on your outstanding performance during the 2012 holiday season. Your sales ranked among the top 25% of all Amazon sellers. In addition, your customer satisfaction ratings were excellent - A+ - during this period. Thank you for the hard work and dedication that made these results possible. You provide an exceptional shopping experience for customers on Amazon. We wish you a happy and successful 2013.

Congratulations on becoming an eBay Top-rated seller! By consistently providing the best buying experiences to your customers as a PowerSeller, you have earned this respected status. Congratulations on the great work. I look forward to a long and mutually rewarding working relationship.